In a memo to employees on Tuesday, Amazon CEO Andy Jassy said that the company's corporate workforce will shrink in the coming years as it adopts more generative AI tools and agents. "We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs," Jassy said. "It's hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce." CNBC reports: Jassy wrote that employees should learn how to use AI tools and experiment and figure out "how to get more done with scrappier teams." The directive comes as Amazon has laid off more than 27,000 employees since 2022 and made several cuts this year. Amazon cut about 200 employees in its North America stores unit in January and a further 100 in its devices and services unit in May. Amazon had 1.56 million full-time and part-time employees in its global workforce as of the end of March, according to financial filings. The company also employs temporary workers in its warehouse operations, along with some contractors. Amazon is using generative AI broadly across its internal operations, including in its fulfillment network where the technology is being deployed to assist with inventory placement, demand forecasting and the efficiency of warehouse robots, Jassy said. [...] In his most recent letter to shareholders, Jassy called generative AI a "once-in-a-lifetime reinvention of everything we know." He added that the technology is "saving companies lots of money," and stands to shift the norms in coding, search, financial services, shopping and other areas. "It's moving faster than almost anything technology has ever seen," Jassy said.

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An anonymous reader quotes a report from the BBC: The Spanish government has said that the national grid operator and private power generation companies were to blame for an energy blackout that caused widespread chaos in Spain and Portugal earlier this year. Shortly after midday on April 28, both countries were disconnected from the European electricity grid for several hours. Businesses, schools, universities, government buildings and transport hubs were all left without power and traffic light outages caused gridlocks. While schoolchildren, students and workers were sent home for the day, many other people were stuck in lifts or stranded on trains in isolated rural areas. In the immediate aftermath, the left-wing coalition government did not provide an explanation, instead calling for patience as it investigated. Nearly two months after the unprecedented outage, the minister for ecological transition, Sara Aagesen, has presented a report on its causes. She said the partly state-owned grid operator, Red Electrica, had miscalculated the power capacity needs for that day, explaining that the "system did not have enough dynamic voltage capacity." The regulator should have switched on another thermal plant, she said, but "they made their calculations and decided that it was not necessary." Aagesen also blamed private generators for failing to regulate the grid's voltage shortly before the blackout happened. "Generation firms which were supposed to control voltage and which, in addition, were paid to do just that did not absorb all the voltage they were supposed to when tension was high," she said, without naming any of the companies responsible. The day after the outage, Prime Minister Pedro Sanchez suggested that private electricity companies might have played a role, saying that his government would demand "all the relevant accountability" from them. However, the new report on the blackout also raises questions about the role of Beatriz Corredor, president of Red Electrica and a former Socialist minister, who had previously insisted that the grid regulator had not been at fault. Aagesen said there was no evidence of a cyberattack behind the blackout. The government also maintained that Spain's renewable energy output was not to blame.

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Facebook announced it will soon share all videos as reels by default, regardless of their length or orientation. "Up until now, users have been able to share both video posts and reels," notes TechCrunch. From the report: The company is also renaming the "Video" tab on its platform to the "Reels" tab. The update won't change what videos are recommended to you, Facebook says. [...] The idea behind the changes is to streamline the video-sharing format on the social network. It won't be the first time that a Meta-owned platform has done so, as Instagram began automatically converting new video posts under 15 minutes into reels back in 2022. "Previously, you'd upload a video to Feed or post a reel using different creative flows and tools for each format," Facebook explained in a blog post. "Now, we're bringing these experiences together with a simplified publishing flow that gives you access to even more creative tools. We'll also give you control over your audience setting of who sees your reels." [...] The company says it will gradually roll out the changes globally over the coming months.

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Honda has successfully conducted a surprise launch and landing test of its prototype reusable rocket as part of its plan to achieve suborbital spaceflight by 2029. Reuters reports: Honda R&D, the research arm of Japan's second-biggest carmaker, successfully landed its 6.3-meter (20.6-foot) experimental reusable launch vehicle after reaching an altitude of 271 meters (889 feet) at its test facility in northern Japan's space town Taiki, according to the company. While "no decisions have been made regarding commercialization of these rocket technologies, Honda will continue making progress in the fundamental research with a technology development goal of realizing technological capability to enable a suborbital launch by 2029," it said in a statement. Honda in 2021 said it was studying space technologies such as reusable rockets, but it has not previously announced the details of the launch test. A suborbital launch may touch the verge of outer space but does not enter orbit. Studying launch vehicles "has the potential to contribute more to people's daily lives by launching satellites with its own rockets, that could lead to various services that are also compatible with other Honda business," the company added.

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An anonymous reader quotes a report from Ars Technica: OpenAI executives have discussed filing an antitrust complaint with US regulators against Microsoft, the company's largest investor, The Wall Street Journal reported Monday, marking a dramatic escalation in tensions between the two long-term AI partners. OpenAI, which develops ChatGPT, has reportedly considered seeking a federal regulatory review of the terms of its contract with Microsoft for potential antitrust law violations, according to people familiar with the matter. The potential antitrust complaint would likely argue that Microsoft is using its dominant position in cloud services and contractual leverage to suppress competition, according to insiders who described it as a "nuclear option," the WSJ reports. The move could unravel one of the most important business partnerships in the AI industry -- a relationship that started with a $1 billion investment by Microsoft in 2019 and has grown to include billions more in funding, along with Microsoft's exclusive rights to host OpenAI models on its Azure cloud platform. The friction centers on OpenAI's efforts to transition from its current nonprofit structure into a public benefit corporation, a conversion that needs Microsoft's approval to complete. The two companies have not been able to agree on details after months of negotiations, sources told Reuters. OpenAI's existing for-profit arm would become a Delaware-based public benefit corporation under the proposed restructuring. The companies are discussing revising the terms of Microsoft's investment, including the future equity stake it will hold in OpenAI. According to The Information, OpenAI wants Microsoft to hold a 33 percent stake in a restructured unit in exchange for foregoing rights to future profits. The AI company also wants to modify existing clauses that give Microsoft exclusive rights to host OpenAI models in its cloud. The restructuring debate attracted criticism from multiple quarters. Elon Musk alleges that OpenAI violated contract provisions by prioritizing profit over the public good in its push to advance AI and has sued to block the conversion. In December, Meta Platforms also asked California's attorney general to block OpenAI's conversion to a for-profit company.

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An anonymous reader shares a report: Iran's cybersecurity authority has banned officials from using devices that connect to the internet, apparently fearing being tracked or hacked by Israel. According to the state-linked Fars news agency, Iranian officials and their bodyguards have been told they are not allowed to use any equipment that connects to public internet or telecommunications networks.

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Salesforce will raise prices by an average of 6% across its Enterprise and Unlimited Editions starting August 1, 2025, while simultaneously launching new AI-focused product tiers that significantly expand the cost structure for its platform. The price increases will affect Sales Cloud, Service Cloud, Field Service, and select Industries Clouds, though the company's Foundations, Starter, and Pro Editions will remain unchanged, the company said Tuesday. Salesforce is justifying the move by citing "significant ongoing innovation and customer value delivered through our products." The company is also rolling out new Agentforce add-ons starting at $125 per user monthly, which provide unlimited AI agent usage for employees, while premium Agentforce 1 Editions begin at $550 per user monthly and include comprehensive AI capabilities plus cloud-specific features. Slack pricing has also been restructured, with the Business+ plan now costing $15 per user monthly and a new Enterprise+ tier added, though basic Slack access will be free for all Salesforce customers.

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Meetings starting after 8 p.m. are up 16% compared to a year ago, and at 10 p.m. almost a third of active workers are still monitoring their inboxes, according to research from Microsoft. Bloomberg: The company's annual work trends study, which is based on aggregated and anonymized data from Microsoft 365 users and a global survey of 31,000 desk workers, also found that almost 20% of employees actively working weekends are checking email before noon on Saturdays and Sundays [non-paywalled source], while over 5% are active on email again on Sunday evenings, gearing up for the start of the work week. [...] Meetings are often spontaneous. Some 57% of the gatherings tallied by Microsoft came together without a calendar invite, and even 10% of scheduled meetings were booked at the last minute. [...] Mass emails, those which loop in more than 20 participants, are on the rise, climbing 7% from last year.

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Veteran columnist Steven J. Vaughan-Nichols declared that Firefox was "dead" to him in a scathing opinion piece Tuesday that cites Mozilla's strategic missteps and the browser's declining technical performance as evidence of terminal decline. Vaughan-Nichols argues that Mozilla has fundamentally betrayed user trust by removing a longstanding promise never to sell personal data from its privacy policy in February, replacing it with a weaker pledge to "protect your personal information." The veteran technology writer also criticized Mozilla's decision to discontinue Pocket, a popular article-saving service, and Fakespot, which identified fake online reviews, while pursuing what he called a misguided AI strategy. He cited user reports of Firefox running up to 30% slower than Chrome, consuming excessive memory, and failing to properly load major websites. Mozilla has also become financially more vulnerable, he argued, noting CFO Eric Muhlheim's admission that the company depends on Google for 90% of its revenue. According to federal data he cited, Firefox holds just 1.9% of the browser market, leading him to conclude the browser is "done."

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AI use among U.S. workers has nearly doubled over two years, with 40% of employees now using artificial intelligence tools at least a few times annually, up from 21% in 2023, according to new Gallup research. Daily AI usage has doubled in the past year alone, jumping from 4% to 8% of workers. The growth concentrates heavily among white-collar employees, where 27% report frequent AI use compared to just 9% of production and front-line workers.

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A new benchmark assembled by a team of International Olympiad medalists suggests the hype about large language models beating elite human coders is premature. LiveCodeBench Pro, unveiled in a 584-problem study [PDF] drawn from Codeforces, ICPC and IOI contests, shows the best frontier model clears just 53% of medium-difficulty tasks on its first attempt and none of the hard ones, while grandmaster-level humans routinely solve at least some of those highest-tier problems. The researchers measured models and humans on the same Elo scale used by Codeforces and found that OpenAI's o4-mini-high, when stripped of terminal tools and limited to one try per task, lands at an Elo rating of 2,116 -- hundreds of points below the grandmaster cutoff and roughly the 1.5 percentile among human contestants. A granular tag-by-tag autopsy identified implementation-friendly, knowledge-heavy problems -- segment trees, graph templates, classic dynamic programming -- as the models' comfort zone; observation-driven puzzles such as game-theory endgames and trick-greedy constructs remain stubborn roadblocks. Because the dataset is harvested in real time as contests conclude, the authors argue it minimizes training-data leakage and offers a moving target for future systems. The broader takeaway is that impressive leaderboard jumps often reflect tool use, multiple retries or easier benchmarks rather than genuine algorithmic reasoning, leaving a conspicuous gap between today's models and top human problem-solvers.

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Longtime Slashdot reader UnknowingFool writes: A new documentary released last week on Netflix goes into detail about events leading up to the destruction of OceanGate's submersible, Titan that imploded on June 18, 2023 while attempting to visit the wreckage of the RMS Titanic off the coast of Newfoundland. The Titan used a carbon-fiber hull instead of more traditional materials like steel or titanium. "Through exclusive access to whistleblower testimony, pivotal audio recordings, and footage from the company's early days, the film provides an unprecedented look at the technical challenges, moral dilemmas, and shockingly poor decisions that culminated in the catastrophic expedition," explains Netflix in an article. Some highlights: - Titan's original carbon-fiber hull had been replaced with a second carbon-fiber one after the first one developed noticeable cracks. - Three scale models of the second hull failed tests. OceanGate decided to manufacture the second hull regardless of these failures. - Loud pops were heard in many dives; CEO Stockton Rush dismissed these as "seasoning". - Many employees raised numerous safety concerns. They were fired like lead pilot and head of marine operations, David Lochridge. Or they quit. - Some employees like Emily Hammermeister wanted to quit earlier, but external conditions like the COVID pandemic made it difficult. After the scale models failed, she refused to bolt anyone in the future submersible. She was given the two options of being fired or quit; she quit in the middle of the pandemic. - Rush's blindness to inconvenient facts: After the crack was discovered, Rush questioned Director of Engineering, Tony Nissen, about why Nissen did not anticipate the possibility of a crack. Nissen: "I wrote you a report that showed you it was there." Nissen had warned repeatedly that the hull's fibers were breaking (the pops) with each dive. Rush: "Well, one of us has to go." - Poor decisions by Rush extended beyond engineering decisions. After Rush fired Lochridge for raising safety concerns , Rush wanted Bonnie Carl, the company's accountant, to be his replacement pilot. While Carl was an experienced scuba diver, she quit as she was extremely uncomfortable being a pilot. Her explanation: "Are you nuts? I'm an accountant."

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sciencehabit shares a report from Science.org: The newly discovered microbe provisionally known as Sukunaarchaeum isn't a virus. But like viruses, it seemingly has one purpose: to make more of itself. As far as scientists can tell from its genome -- the only evidence of its existence so far -- it's a parasite that provides nothing to the single-celled creature it calls home. Most of Sukunaarchaeum's mere 189 protein-coding genes are focused on replicating its own genome; it must steal everything else it needs from its host Citharistes regius, a dinoflagellate that lives in ocean waters all over the world. Adding to the mystery of the microbe, some of its sequences identify it as archaeon, a lineage of simple cellular organisms more closely related to complex organisms like us than to bacteria like Escherichia coli. The discovery of Sukunaarchaeum's bizarrely viruslike way of living, reported last month in a bioRxiv preprint, "challenges the boundaries between cellular life and viruses," says Kate Adamala, a synthetic biologist at the University of Minnesota Twin Cities who was not involved in the work. "This organism might be a fascinating living fossil -- an evolutionary waypoint that managed to hang on." Adamala adds that if Sukunaarchaeum really does represent a microbe on its way to becoming a virus, it could teach scientists about how viruses evolved in the first place. "Most of the greatest transitions in evolution didn't leave a fossil record, making it very difficult to figure out what were the exact steps," she says. "We can poke at existing biochemistry to try to reconstitute the ancestral forms -- or sometimes we get a gift from nature, in the form of a surviving evolutionary intermediate." What's already clear: Sukunaarchaeum is not alone. When team leader Takuro Nakayama, an evolutionary microbiologist at Tsukuba, and his colleagues sifted through publicly available DNA sequences extracted from seawater all over the world, they found many sequences similar to those of Sukunaarchaeum. "That's when we realized that we had not just found a single strange organism, but had uncovered the first complete genome of a large, previously unknown archaeal lineage," Nakayama says.

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Denmark has deployed four uncrewed robotic sailboats (known as "Voyagers") for a three-month trial to boost maritime surveillance amid rising tensions in the Baltic region. The Associated Press reports: Built by Alameda, California-based company Saildrone, the vessels will patrol Danish and NATO waters in the Baltic and North Seas, where maritime tensions and suspected sabotage have escalated sharply since Russia's full-scale invasion of Ukraine on Feb. 24, 2022. Two of the Voyagers launched Monday from Koge Marina, about 40 kilometers (25 miles) south of the Danish capital, Copenhagen. Powered by wind and solar energy, these sea drones can operate autonomously for months at sea. Saildrone says the vessels carry advanced sensor suites -- radar, infrared and optical cameras, sonar and acoustic monitoring. Their launch comes after two others already joined a NATO patrol on June 6. Saildrone founder and CEO Richard Jenkins compared the vessels to a "truck" that carries sensors and uses machine learning and artificial intelligence to give a "full picture of what's above and below the surface" to about 20 to 30 miles (30 to 50 kilometers) in the open ocean. He said that maritime threats like damage to undersea cables, illegal fishing and the smuggling of people, weapons and drugs are going undetected simply because "no one's observing it." Saildrone, he said, is "going to places ... where we previously didn't have eyes and ears." The Danish Defense Ministry says the trial is aimed at boosting surveillance capacity in under-monitored waters, especially around critical undersea infrastructure such as fiber-optic cables and power lines.

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Ah, bad date handling. We've all seen it. We all know it. So when Lorenzo sent us this C# function, we almost ignored it:

private string GetTimeStamp(DateTime param) { string retDate = param.Year.ToString() + "-"; if (param.Month < 10) retDate = retDate + "0" + param.Month.ToString() + "-"; else retDate = retDate + param.Month.ToString() + "-"; if (param.Day < 10) retDate = retDate + "0" + param.Day.ToString() + " "; else retDate = retDate + param.Day.ToString() + " "; if (param.Hour < 10) retDate = retDate + "0" + param.Hour.ToString() + ":"; else retDate = retDate + param.Hour.ToString() + ":"; if (param.Minute < 10) retDate = retDate + "0" + param.Minute.ToString() + ":"; else retDate = retDate + param.Minute.ToString() + ":"; if (param.Second < 10) retDate = retDate + "0" + param.Second.ToString() + "."; else retDate = retDate + param.Second.ToString() + "."; if (param.Millisecond < 10) retDate = retDate + "0" + param.Millisecond.ToString(); else retDate = retDate + param.Millisecond.ToString(); return retDate; }

Most of this function isn't terribly exciting. We've seen this kind of bad code before, but even when we see a repeat like this, there are still special treats in it. Look at the section for handling milliseconds: if the number is less than 10, they pad it with a leading zero. Just the one, though. One leading zero should be enough for everybody.

But that's not the thing that makes this code special. You see, there's another function worth looking at:

private string FileTimeStamp(DateTime param) { string retDate = param.Year.ToString() + "-"; if (param.Month < 10) retDate = retDate + "0" + param.Month.ToString() + "-"; else retDate = retDate + param.Month.ToString() + "-"; if (param.Day < 10) retDate = retDate + "0" + param.Day.ToString() + " "; else retDate = retDate + param.Day.ToString() + " "; if (param.Hour < 10) retDate = retDate + "0" + param.Hour.ToString() + ":"; else retDate = retDate + param.Hour.ToString() + ":"; if (param.Minute < 10) retDate = retDate + "0" + param.Minute.ToString() + ":"; else retDate = retDate + param.Minute.ToString() + ":"; if (param.Second < 10) retDate = retDate + "0" + param.Second.ToString() + "."; else retDate = retDate + param.Second.ToString() + "."; if (param.Millisecond < 10) retDate = retDate + "0" + param.Millisecond.ToString(); else retDate = retDate + param.Millisecond.ToString(); return retDate; }

Not only did they fail to learn the built-in functions for formatting dates, they forgot about the functions they wrote for formatting dates, and just wrote (or realistically, copy/pasted?) the same function twice.

At least both versions have the same bug with milliseconds. I don't know if I could handle it if they were inconsistent about that.

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An anonymous reader quotes a report from the BBC: Social media and video networks have become the main source of news in the US, overtaking traditional TV channels and news websites, research suggests. More than half (54%) of people get news from networks like Facebook, X and YouTube -- overtaking TV (50%) and news sites and apps (48%), according to the Reuters Institute. "The rise of social media and personality-based news is not unique to the United States, but changes seem to be happening faster -- and with more impact -- than in other countries," a report found. Podcaster Joe Rogan was the most widely-seen personality, with almost a quarter (22%) of the population saying they had come across news or commentary from him in the previous week. The report's author Nic Newman said the rise of social video and personality-driven news "represents another significant challenge for traditional publishers." Other key findings from the report include: - TikTok is the fastest-growing social and video platform, now used for news by 17% globally (up 4% from last year). - AI chatbot use for news is increasing, especially among under-25s, where it's twice as popular as in the general population. - Most people believe AI will reduce transparency, accuracy, and trust in news. - Across all age groups, trusted news brands with proven accuracy remain valued, even if used less frequently.

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alternative_right shares a report from ScienceDaily: When the brain is under pressure, certain neural signals begin to move in sync -- much like a well-rehearsed orchestra. A new study from Johannes Gutenberg University Mainz (JGU) is the first to show how flexibly this neural synchrony adjusts to different situations and that this dynamic coordination is closely linked to cognitive abilities. "Specific signals in the midfrontal brain region are better synchronized in people with higher cognitive ability -- especially during demanding phases of reasoning," explained Professor Anna-Lena Schubert from JGU's Institute of Psychology, lead author of the study recently published in the Journal of Experimental Psychology: General. The researchers focused on the midfrontal area of the brain and the measurable coordination of the so-called theta waves. These brainwaves oscillate between four and eight hertz and belong to the group of slower neural frequencies. "They tend to appear when the brain is particularly challenged such as during focused thinking or when we need to consciously control our behavior," said Schubert, who heads the Analysis and Modeling of Complex Data Lab at JGU. The 148 participants in the study, aged between 18 and 60, first completed tests assessing memory and intelligence before their brain activity was recorded using electroencephalography (EEG). [...] As a result, individuals with higher cognitive abilities showed especially strong synchronization of theta waves during crucial moments, particularly when making decisions. Their brains were better at sustaining purposeful thought when it mattered most. "People with stronger midfrontal theta connectivity are often better at maintaining focus and tuning out distractions, be it that your phone buzzes while you're working or that you intend to read a book in a busy train station," explained Schubert. The findings have been published in the Journal of Experimental Psychology.

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Google Cloud has attributed last week's widespread outage to a flawed code update in its Service Control system that triggered a global crash loop due to missing error handling and lack of feature flag protection. The Register reports: Google's explanation of the incident opens by informing readers that its APIs, and Google Cloud's, are served through our Google API management and control planes." Those two planes are distributed regionally and "are responsible for ensuring each API request that comes in is authorized, has the policy and appropriate checks (like quota) to meet their endpoints." The core binary that is part of this policy check system is known as "Service Control." On May 29, Google added a new feature to Service Control, to enable "additional quota policy checks." "This code change and binary release went through our region by region rollout, but the code path that failed was never exercised during this rollout due to needing a policy change that would trigger the code," Google's incident report explains. The search monopolist appears to have had concerns about this change as it "came with a red-button to turn off that particular policy serving path." But the change "did not have appropriate error handling nor was it feature flag protected. Without the appropriate error handling, the null pointer caused the binary to crash." Google uses feature flags to catch issues in its code. "If this had been flag protected, the issue would have been caught in staging." That unprotected code ran inside Google until June 12th, when the company changed a policy that contained "unintended blank fields." Here's what happened next: "Service Control, then regionally exercised quota checks on policies in each regional datastore. This pulled in blank fields for this respective policy change and exercised the code path that hit the null pointer causing the binaries to go into a crash loop. This occurred globally given each regional deployment." Google's post states that its Site Reliability Engineering team saw and started triaging the incident within two minutes, identified the root cause within 10 minutes, and was able to commence recovery within 40 minutes. But in some larger Google Cloud regions, "as Service Control tasks restarted, it created a herd effect on the underlying infrastructure it depends on ... overloading the infrastructure." Service Control wasn't built to handle this, which is why it took almost three hours to resolve the issue in its larger regions. The teams running Google products that went down due to this mess then had to perform their own recovery chores. Going forward, Google has promised a couple of operational changes to prevent this mistake from happening again: "We will improve our external communications, both automated and human, so our customers get the information they need asap to react to issues, manage their systems and help their customers. We'll ensure our monitoring and communication infrastructure remains operational to serve customers even when Google Cloud and our primary monitoring products are down, ensuring business continuity."

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Intel will lay off 15% to 20% of its factory workforce starting in July, potentially cutting over 10,000 jobs as part of a broader effort to streamline operations amid declining sales and mounting competitive pressure. "These are difficult actions but essential to meet our affordability challenges and current financial position of the company. It drives pain to every individual," Intel manufacturing Vice President Naga Chandrasekaran wrote to employees Saturday. "Removing organizational complexity and empowering our engineers will enable us to better serve the needs of our customers and strengthen our execution. We are making these decisions based on careful consideration of what's needed to position our business for the future." The company reiterated that "we will treat people with care and respect as we complete this important work." Oregon Live reports: Intel announced the pending layoffs in April and notified factory workers last week that the cuts would begin in July. It hadn't previously said just how deep the layoffs will go. The company had 109,000 employees at the end of 2024, but it's not clear how many of those worked in its factory division -- called Intel Foundry. The Foundry business includes a broad array of jobs, from technicians on the factory floor to specialized researchers who work years in advance to develop future generations of microprocessors. Intel is planning major cuts in other parts of its business, too, but employees say the company hasn't specified how many jobs it will eliminate in each business unit. Workers say they believe the impacts will vary within departments. Overall, though, the layoffs will surely eliminate several thousand jobs -- and quite possibly more than 10,000.

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An anonymous reader quotes a report from Ars Technica: Subscribers in Southern California of Spectrum's Internet service experienced outages over the weekend following what company officials said was an attempted theft of copper lines located in Van Nuys, a suburb located 20 miles from downtown Los Angeles. The people behind the incident thought they were targeting copper lines, the officials wrote in a statement Sunday. Instead, they cut into fiber optic cables. The cuts caused service disruptions for subscribers in Van Nuys and surrounding areas. Spectrum has since restored service and is offering a $25,000 reward for information leading to the apprehension of the people responsible. Spectrum will also credit affected customers one day of service on their next bill. "Criminal acts of network vandalism have become an issue affecting the entire telecommunications industry, not just Spectrum, largely due to the increase in the price of precious metals," the officials wrote in a statement issued Sunday. "These acts of vandalism are not only a crime, but also affect our customers, local businesses and potentially emergency services. Spectrum's fiber lines do not include any copper." Outage information service Downdetector showed that thousands of subscribers in and around Van Nuys reported outages starting a little before noon on Sunday. Within about 12 hours, the complaint levels returned to normal. Spectrum officials told the Los Angeles Times that personnel had to splice thousands of fiber lines to restore service to affected subscribers.

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